1. About this Cookie Policy

This policy explains how Kensington Clinics uses cookies and similar technologies on thekensingtonclinics.co.uk and should be read with our Privacy Policy. Cookies are small files or similar technologies stored on or accessed from your device.

2. Types of cookies

Strictly necessary cookies are required for the website and consent controls to work. Analytics cookies help us understand visits and improve the website; we use Google Analytics 4 and Hotjar. Advertising cookies help measure advertising effectiveness; we use Google Ads where you have consented.

3. Consent

Framer provides our cookie-consent controls. You can accept or reject non-essential cookies and later change or withdraw your consent using the website’s cookie settings. Analytics and advertising technologies are used only according to the choices recorded through those controls.

4. Services

Framer provides the website and consent functionality. Google Tag Manager manages tags, Google Analytics 4 measures website use, Google Ads measures advertising performance, Hotjar helps us understand page interactions, and Cal.com provides online booking functionality. These providers may use technologies required to deliver their services, subject to your consent where required.

5. Duration

Some cookies last for the browsing session and others remain for a defined period. Exact names and durations are controlled by the relevant provider and can change when services are updated.

6. Health-related advertising

We do not use information supplied during a consultation or booking to create health-based advertising audiences. Clinical and operational records are not used for targeted advertising.

7. Managing cookies

You can manage non-essential cookies through the website’s cookie settings or your browser. Blocking strictly necessary cookies may prevent parts of the website from working.

8. Changes

We may update this policy when our website, providers or legal obligations change.

9. Contact

Stickland Chemist: 020 7589 4186. H Lloyd Chemist: 020 7603 4761. You may also contact the Information Commissioner’s Office at ico.org.uk.